INNOVATION FOCUS GROUPS (IFG's)
Toll Insight IFGs bring together toll agency and consultant Subject Matter Experts (SMEs) to exchange ideas, share progress and collaborate on hot-topics.
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THIRD PARTY ACCOUNT INTEGRATION
Shifting customer operations
Shifting customer operations
Shifting customer operations
Toll agencies are experiencing a shifting opportunity in account management -- to outsource the customer service value chain in whole or in-part. Mobile apps and start-ups have started the disruption on a smaller scale. But larger opportunities are on the horizon.
Agency participants
Shifting customer operations
Shifting customer operations
Delaware River Joint Toll Bridge Commission
The Eastern Transportation Coalition
E-ZPass Group
Florida DOT
Illinois Tollway
Indiana Toll Road
Kansas Turnpike
MTA Bridges and Tunnels (NY)
North Carolina DOT
North Texas Tollway Authority
Oklahoma Turnpike
Pennsylvania Turnpike
San Bernardino County (CA)
State Road & Tollway Authority (GA)
Transportation Corridor Agency (CA)
Utah DOT
Virginia DOT
Washington State DOT
Sponsors
HOV TECHNOLOGY
Carpool verification solutions
Carpool verification solutions
Carpool verification solutions
Traditionally, tolling and transportation agencies have relied on manual, state police-based on-road practices to confirm the number of occupants inside of vehicles. In the past several years, a combination of camera, smartphone an potentially in-vehicle technologies have enabled innovation in this space.
Agency Participants
Carpool verification solutions
Carpool verification solutions
Caltrans
Colorado DOT
LA Metro
Minnesota DOT
Massachusetts DOT
Metropolitan Transportation Commission
North Central Texas COG
Riverside County (CA)
State Road & Tollway Authority (GA)
Utah DOT
Washington State DOT
Sponsors
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